Why would anyone want toll free voice mail?
Toll free voice mail is great because it allows you to check your inbox from anywhere at any time. You can check it from any phone or even from online, no matter where you are! All you have to do is dial in to your account. This can benefit everyone, from home offices with high volumes of calls to a business with many customers calling daily that don’t deserve a busy signal. No matter how many people call in, they will all reach the voice mail service and you will be able to access this easily and quickly—even if you’re not near the phone they are calling!
Many toll free voice mail companies even offer faxing or conference call amenities through your voicemail service. All of this comes together to simplify your business routine, making you more accessible to business associates and the most important part of your business—the customers.
Toll free voice mails through a service are a lot more convenient and cost-effective than using a voicemail through a phone company. Phone companies often have limits to how many messages you can have, and since they only offer one phone line, callers can experience call waiting or a busy signal.
How do I get my own toll free voice mail?
Usually you don’t even have to install any new software. Sign up is online and you will be provided with a phone number to dial to check the inbox. Your new number will match your home area code or can be based out of just about any area of the United States. If you already have a phone number that is commonly used or a big part of your business, you can talk to your phone company about having calls transferred to your voicemail number. Pricing on this may differ depending on your carrier. Even though calls will automatically be forwarded, it is recommended that you publish the voicemail number as well, parallel with your regular frequently used number.
A huge benefit of toll free voice mail is that you don’t have to hire a person to take care of the technology or learn how to fix the new hardware. The voice mail company owns and maintains all of the equipment at their facilities,
Using your toll free voice mail.
When your account is set up, a default greeting will be provided for when people call in. You can set up a personalized greeting easily after this. There is no limit to how many voicemails you can receive, but some carriers delete messages after they have been in your inbox for more than 30 days.
When people call your voice mail, instead of being connected to a single telephone line at your location, they reach a bank of advanced voice processing servers. Twenty-four hours a day, seven days a week your customers can be directed through your voicemail to listen to a pre-recorded message, receive fax documents, be transferred to your location, leave a message for you, or interact with your voicemail in a way that you have designated
By Lyndsey Payzant