Conference calling services can accommodate any business, large or small. They make it easier and more efficient to conduct business—and you can do it right from the comfort of your own home! Now, as a new added feature, operator-assisted conference calls are available to make the process ever simpler.
Why would I want an operator-assisted conference call?
For a high profile, complicated, or large teleconference, having an operator to mediate communication is a good idea. Knowledgeable managers from service providers will work with you well ahead of the actual conference to plan and customize the entire transmission. These assistants can help you by providing toll free call-in numbers, registration documents, and invitations to all those involved. Any business, from a huge corporation to a brand new startup, can benefit from conference call services. This is the most cost effective and technologically savvy way to conduct meetings with important contacts in a remote location, without worrying about traveling! Meetings from the comfort of your own home or office are the easiest way to carry out your business needs. New technologies are popping up every day to make it simpler to enjoy the highest quality and service from every conference call you make. And, if you throw in the personal dedication and assistance from an operator, the system becomes that much more accessible to you.
How do operator-assisted conference calls work?
The transmission usually starts with participants dialing in at a pre-arranged time, or the operator can dial out to each member. From there, the format of the meeting is up to you. Operators can provide the traditional agenda and assist you in any way you’d like. Usually there is an introduction of speakers, digital recording, facilitation of questions and answers, and sub conferencing. Once the conference is over, operators can provide you with a CD or digital transcript of the proceedings, as well as a participation report and numbers of all participants.
Fun features available only through operator-assisted conference calls.
There are a lot of unique and helpful features offered through these calls. Before the conference even begins, you can get everyone on the same page by sending out all relevant call documents to everyone participating in the call. You can even give out a password to make sure only those invited are able to be involved in the call. Set a formal and professional tone for the meeting by using music entry—all callers will be placed on hold with soft music in the background until the facilitator is ready to begin and all callers are plugged in. Once the conference is in session, you can have the operator run the call in lecture mode by putting all callers on mute while the facilitator is speaking to ensure that there will be no interruptions.
During the call, the operator can keep a digital transcript of all proceedings. Your operator can also manage all the behind-the-scenes issues without disturbing participants, and making it one less thing for you to worry about during your operator-assisted conference calls.
By Lyndsey Payzant